Bandar Putra, IOI Kulai

	Tel.	: 07-6632101 ext 134 / 139
	Email	: csu.jb@ioigroup.com

>> Customer Service > Customer Survey

Dear Valued Customer,

We would like to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a few minutes to tell us about our service and product that you have received so far. We appreciate your business and want to make sure we meet your satisfactions and expectations.

Feel free to fill in your comments and suggestions in the box provided below. We sincerely appreciate your honest opinion and will take into consideration when providing products and services in the furture.

Sincerely,

Customer Service Unit

Purchaser's Particulars

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Name :

Lot No. :

Telephone :

E-mail :

Address :

Type of Property :

Date of Purchase :

~ We want to hear from you ~

		Very Unsatisfied	Unsatisfied	Acceptable	Good	Excellent
1.	The services provided by our staff are superior.
	1.1. before purchase
	1.2. during purchase
	1.3. after purchase

2.	The services provided by our staff are superior based on following criterias.
	2.1. friendly and respectful
	2.2. promptness of service
	2.3. competency of staff
	2.4. accuracy of information
	2.5. access of information

3.	The facilities provided in Bandar Putra is superior.

4.	The total package of our product is superior.
	4.1. product design
	4.2. product feature
	4.3. product price
	4.4. product quality

5.	The workmanship of our product is superior.
	5.1. loose fittings installation
	5.2. defect rectification within Defect Liability Period

6.	The landascaping and infrastructure in Bandar Putra are superior.


		Very Unlikely	Unlikely	Neutral	Very Likely	Extremely Likely
7.	How likely are you to recommend our product to others ?

8.	If you consider to buy a new property, how likely are you to purchase our product?

Do you have any comments or suggestions for our improvement ? We would like to hear from you.

Comments & Suggestions :

Bandar Putra, IOI Kulai


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